privacy policy

PROTECTING YOUR PERSONAL INFORMATION

We will never use any images or information that you send us of your children or otherwise, without your written permission.

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse. If you would prefer to communicate personal information (eg: details of your child) directly through email, we are more than happy and you can do so via thefairyways@gmail.com.

INTRODUCTION

Fairy Ways complies with the New Zealand Privacy Act 2020 when dealing with personal information.  Personal information is information about an identifiable individual. This policy sets out how we will collect, use, disclose and protect your personal information. This policy does not limit or exclude any of your rights under the Act


CHANGES TO THIS POLICY

We may change this policy by uploading a revised policy onto the website.  The change will apply from the date that we upload the revised policy. This policy was last updated on July 2022

 

WHO DO WE COLLECT YOUR PERSONAL INFORMATION FROM

We collect personal information about you from:

  • You, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products

  • Third parties where you have authorised this or the information is publicly available

  • If possible, we will collect personal information from you directly

 

HOW WE USE YOUR PERSONAL INFORMATION

We will use your personal information: 

  • To tailor our products and services to you

  • To market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose, with your permission)

  • To improve the services and products that we provide to you

  • To bill you and to collect money that you owe us, including authorising and processing credit card transactions

  • To respond to communications from you

  • To conduct research and statistical analysis (on an anonymised basis)

  • To protect and/or enforce our legal rights and interests, including defending any claim

  • For any other purpose authorised by you or the Act.

 

DISCLOSING YOUR PERSONAL INFORMATION

We may disclose your personal information to: 

  • Any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products (please see section on Squarespace data use)

  • Other third parties (for anonymised statistical information)

  • Any other person authorised by the Act or another law (e.g. a law enforcement agency)

  • Any other person authorised by you

 ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information.  In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction.  If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction. If you want to exercise either of the above rights, email us at thefairyways@gmail.com.  Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting)..  

This website is hosted by Squarespace. Squarespace automatically collects information from our site visitors and users. The information that follows is what happens through our hosted website.


ANALYTICS

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

  • This information may also include details about your use of this website, including: Clicks, Internal links, Pages visited, Scrolling, Searches, Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.


COOKIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses. These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. This website uses analytics and performance cookies to view site traffic, activity, and other data. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.


VISITOR DATA FOR CUSTOMERS

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience. 


WEBSITE VISITORS

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.


MARKETING EMAILS

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.


ORDER AND ACCOUNT EMAILS

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages. We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.


CONTACT

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with for storage and with Zapier for data porting.


FONTS

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including: Information about your browser, network, or device, your IP address


INTERNET USE

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk. If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information.  We suggest you review that site’s privacy policy before you provide personal information.

 

CONTACTING US

If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at thefairyways@gmail.com